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Privacy Policy

A LEGAL DISCLAIMER

Southwood Doors (“Company,” “we,” “us,” or “our”) values the privacy of our Website users (“user” or “you”). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit or interact with [www.southwooddoors.com].

By accessing or using our Website, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our practices, please do not use our Website.

PRIVACY POLICY

Information We Collect

1. Information You Provide Voluntarily

  • Contact Information: Name, email address, phone number, or any other information you provide through our contact form or email communications.

  • Order Information (if applicable): Billing address, shipping address, and payment details when you purchase products or services from us.

2. Information Collected Automatically

  • Cookies and Tracking Technologies: We use cookies, web beacons, and other tracking technologies to enhance your browsing experience and gather data about how you interact with our Website.

  • Log Data: Our servers automatically record certain information when you visit our Website, such as your IP address, browser type, operating system, referring/exit pages, and the dates and times of your visits.

How We Use Your Information

We use the information we collect for various purposes, including:

  • To Provide Services: To process orders, manage payments, and deliver products and services requested by you.

  • To Improve Our Website: To understand how users interact with our Website, improve site performance, and tailor content to user preferences.

  • To Communicate with You: To send you updates, respond to inquiries, and provide customer support.

  • To Comply with Legal Obligations: Where necessary, we may use or disclose your information to comply with legal, regulatory, or governmental requirements.

How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: We may share information with trusted third parties who assist us in operating our Website, conducting our business, or servicing you, as long as these parties agree to keep your information confidential and use it only for the services we request.

  • Legal Requirements: We may disclose personal information if required by law or in response to valid requests by public authorities (e.g., a court or a government agency).

  • Business Transfers: If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction.

Security Measures

We implement commercially reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Choices and Rights

  • Opt-Out of Communications: You may opt out of receiving promotional emails at any time by following the unsubscribe instructions included in each email or by contacting us directly.

  • Cookies: You can control cookies and other tracking technologies by adjusting your browser settings. Please note that disabling certain cookies may limit some functionalities of the Website.

If you are a resident of certain jurisdictions (e.g., the European Economic Area), you may have additional rights under applicable data protection laws, including the right to access, correct, or delete your personal information. Contact us at the email address listed below to exercise these rights.

Third-Party Links

Our Website may contain links to third-party sites that are not operated by us. We have no control over and assume no responsibility for the privacy policies, practices, or content of these third-party sites.

Children’s Privacy

Our Website is not directed to individuals under the age of 13 (or applicable age in your jurisdiction), and we do not knowingly collect personal information from children. If you believe that a child has provided us with personal information, please contact us so that we can take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the most current version on our Website with a revised “Last Updated” date. Your continued use of our Website after we make changes is deemed to be acceptance of those changes.

Contact Us

If you have any questions or concerns about our Privacy Policy, or if you wish to exercise any of your rights regarding your personal information, please contact us at:

  • Email: [Insert contact email]

  • Mail: [Insert physical address, if applicable]

  • Phone: [Insert phone number, if applicable]

Last Updated: [Month, Year]

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